{"id":880,"date":"2019-03-26T11:11:33","date_gmt":"2019-03-26T04:11:33","guid":{"rendered":"https:\/\/qlobot.com\/?post_type=knowledgebase&#038;p=880"},"modified":"2021-02-18T02:36:53","modified_gmt":"2021-02-17T19:36:53","slug":"request-remove-license","status":"publish","type":"kb","link":"https:\/\/qlobot.com\/help\/article\/request-remove-license\/","title":{"rendered":"Request Remove License"},"content":{"rendered":"\n<p><strong>Cara Request Remove License<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_71.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<p>Fitur ini digunakan&nbsp;ketika kita akan memindahkan Qlobot pada PC\/Device lain. Hal ini juga dibutuhkan apabila PC kita dikenali sebagai device lain oleh Qlobot, misalnya melakukan update windows\/OS, ubah name\/user PC, instal ulang, dll. Hal tersebut lah yang mengakibatkan pc\/device kita dikenali sebagai device lain walaupun tidak mennggunakan atau pindah&nbsp;PC\/Device lain. Seperti ini contoh error saat membutuhkan request remove license, peringatanya berupa teks&nbsp;<em>&#8220;Your account used by<\/em>&#8220;<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\"><li>Untuk <em>remove license<\/em> pertama masuk ke https:\/\/qlobot.com\/app, setelah itu login pakai user yang mau di remove.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_72.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Setelah login akan masuk ke tampilan profil, nah pada bagian profile terdapat\u00a0<em>App\u00a0Session<\/em>, di bagian itu ada tombol <em>remove<\/em> warna merah, untuk remove license silahkan klik tombol tersebut.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_73.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Akan muncul pop up tempat memasukan alasan, alasan di sini adalah alasan kita melakukan remove license, bisa diisi dengan alasan pindah pc, atau alasan yang menyebabkan pc kita dikenali sebagai device lain seperti instal ulang, update windows, atau ubah name pc, setelah itu klik send.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_74.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Setelah itu kita tinggal menunggu admin untuk approve request remove license kita.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_75.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Biasanya kalo sudah diapprove kita akan mendapat notif di email bahwa request kita sudah diapprove, jika sudah diapprove kita bisa coba lagi login di aplikasi.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_70.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>Setelah itu bisa login-kan ke PC\/Device yang baru, atau login-kan ke Device sebelumnya jika alasan remove license karena instal ulang atau ganti username\/semacamnya. Dan Qlobot siap digunakan kembali.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/qlobot.com\/wp-content\/uploads\/2019\/03\/Screenshot_76.png\" alt=\"\"\/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cara Request Remove License Fitur ini digunakan&nbsp;ketika kita akan memindahkan Qlobot pada PC\/Device lain. Hal ini juga dibutuhkan apabila PC kita dikenali sebagai device lain oleh Qlobot, misalnya melakukan update windows\/OS, ubah name\/user PC, instal ulang, dll. Hal tersebut lah yang mengakibatkan pc\/device kita dikenali sebagai device lain walaupun tidak mennggunakan atau pindah&nbsp;PC\/Device lain. Seperti [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[34,29],"kbtag":[],"class_list":["post-880","kb","type-kb","status-publish","hentry","kbtopic-advanced","kbtopic-akun-lisensi"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/kb\/880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/comments?post=880"}],"version-history":[{"count":0,"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/kb\/880\/revisions"}],"wp:attachment":[{"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/media?parent=880"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/kbtopic?post=880"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/qlobot.com\/help\/wp-json\/wp\/v2\/kbtag?post=880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}